They’re Prison Guards, Not Correctional Officers

By Michael Santos · Monday, February 9th, 2009

Readers have sometimes criticized me for referring to those who staff prisons as prison guards. They don’t like the term prison guard. They would prefer that I used the term Correctional Officer.

When I was living in Lompoc’s Federal Prison Camp, Officer Smith told me that he found the term prison guard demeaning. He said that as a Correctional Officer, he had received professional training. That may have been the case. Though after more than 21 years in federal prison, I have yet to see any efforts to “correct” anything.

I do not use the term prison guard to disparage anyone’s livelihood. That term, however, seems much more accurate of staff functions. The prison literature asserts that all staff members, from the Warden to the receptionist, are correctional officers first. My experience, however, suggests that they are all prison guards. Let me provide some example to validate my observations.

In the prisons where I have been confined, guards perform functions. They perform census counts several times each day. They hold keys to lock and unlock doors. They search for contraband. They question and investigate prisoners. They lock prisoners in segregation. They charge prisoners with disciplinary infractions. They terminate visits when prisoners kiss their wives. They ration how much food a prisoner may eat. They issue prisoner clothing. They tell a prisoner where he must sleep and with whom he must share space.

Prison guards determine what mail each prisoner may receive. They authorize what books a prisoner may read, and what access he may have to education or vocational training. Prison guards tell a prisoner whether he may pull blankets over his head while sleeping, or when he may leave his shirt untucked. While a prisoner visits with his family, prison guards authorize when a prisoner may pee, and they will monitor the act itself.

Does anyone dispute that these duties and descriptions are inaccurate? They are the responsibilities of those who guard the policies, and infrastructure of every institution. Their purpose, as several high-level administrators have told me, is to protect the security of the prison. “We don’t care anything about what you do once you’re released.

If those who staff prisons have a different perspective, I would welcome an open dialogue. Such transparency would be consistent with the professionalism of an officer. Yet in prison, guards tell me that they are not at liberty to discuss the logic behind prison policy. In fact, they admonish and threaten me with disciplinary infractions for my efforts to apprise American taxpayers of my perspectives about what goes on inside prison boundaries. Prison staff members aspire to guard the policies of the tenebrous subculture they represent.

I would much prefer to have served my sentence in a prison with correctional officers instead of prison guards. Correctional Officers would demonstrate an actual rather than a specious interest in presiding over environments through which prisoners could work toward emerging as law-abiding, contributing citizens. Correctional Officers would not dismiss the use of incentives as a tool to encourage positive adjustments.

Prison guards repeatedly ask me not to write about their activities. My so-called counselor is very nice, though he doesn’t counsel. He dictates where a prisoner sleeps, works, and with whom he can visit. He warns me that I am not authorized to promote the books I write or conduct business. He strives to guard the policies of the institution, though he repeatedly says I should not write about him.

Why not? As a prisoner, I am proud of the work I do to prepare for the obstacles that await my release. As an American, I strive to contribute to the lives of every American citizen by writing about this $60 billion waste of public funds. If Correctional Officers rather than guards were staffing these prisons, it would seem to me that they, too, would feel proud of their work. It is the culture of the guard, however, that strives to obscure the nefarious culture of the prison.

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Topics: Prison reform · Tags:

21 Responses to “They’re Prison Guards, Not Correctional Officers”

  1. Andrew says:

    Hello Mr. Santos,
    Do you believe that every person on the prison’s staff is out to control and not to help the inmates?
    I believe that it can go either way. I have met many people who go into the job wanting to help rehabilitate those in need. I was curious to know if you have run into any of the staff that actually did care.
    Also, statistics show many of those who are released from prison re-offend. Do you believe that most prisoners would rather serve their time and leave, instead of trying to become law-abiding citizens?
    I do cannot fully understand how you feel so I can only make assumptions but do you think that those in prison should be under a the type of treatment? If a person breaks the law, shouldn’t they feel some sort of punishment (loss of freedoms most have)?
    I have enjoyed your articles thus far, and hope to read more.
    Thank you for your time.
    -Andrew

  2. Carole says:

    Hi Andrew,
    Thanks for writing. I’ve mailed your comments/questions to Michael and will post his reply to you as soon as I receive it back.
    Carole Santos

  3. Nick Sanchez says:

    2/10/09
    Mr. Santos:
    In you’re article entitled “They’re Prison Guards, Not Correctional Officers” you indicate that the prison staff are there to perform mundane, everyday activities and “protect the security of the prison” as opposed to providing an environment that is conducive to releasing inmates as law-abiding citizens.
    My questions to you are why do you think they are so protective about what they are doing at work? In your opinion, why would they not want you to write about them?
    Also, Have you felt that there has been a shift in the attitudes of the guards over the course of your time served that indicate that they actually do care about whether prisoners become law-abiding citizens when they are released?
    I thoroughly enjoyed reading your article and look forward to reading your book “Life Behind Bars in America” in the near future. I appreciate the time you are giving and thank you for it.
    -Nick

  4. Hi Nick,
    Thanks for writing. I’ve mailed your comments/questions to Michael and will post his reply to you as soon as I receive it back.
    Carole Santos

  5. Carole Santos says:

    Hi Andrew,
    Michael responded to your questions here:

    http://prisonnewsblog.com/2009/02/the-dilemmas-of-prison-guards-who-want-to-correct/

    Best wishes,
    Carole

  6. Brenda Rodriguez says:

    Hello Mr. Santos,
    This article really caught my eye due to the fact that I have a friend who was recently released from prison and seems to be extremely traumatized by the way he was treated by these “correctional officers” while he did time.
    I have two questions for you:
    1. Do you think these prison guards were trained to be this way, or is it just an abuse of authority?
    2. Have you ever come across a prison guard who does not act this way?
    Thank you for your time, and I look forward to your response.
    Best,
    Brenda

  7. Stephanie says:

    Hello Michael,
    I read your article and completely agree with what you wrote. I have heard many negative stories about the way correctional officers carry out their work. I was wondering if you have ever came across or know any correctional officer that is truly dedicated to the correctional aspect? If you have, are they treated with any kind of discrimination among the other correctional officers? What kind of mentality do they have, and how are they different from those who choose not to correct? Do you think that those who choose not to carry out correctional work are being taught to work this way?
    -Stephanie

  8. Angelica Cervantes says:

    2/25/09
    Mr. Santos,
    In your article entitled, “They’re Prison Guards, Not Correctional Officers” you indicate that in order to be a prison guard one must be a correctional officer first. However the reality is that prison guards do not take on the role as correctional officers and instead watch the inmates every move.
    My question to you is why prison guards act that way, if deep inside they are correctional officers? Should not they want to help inmates to be prepared for the world upon release date? After all, the goal of corrections is to rehabilitate the offender. In addition, do new prison guards behave the way they do since their first day on the job, or does their attitude change over time?
    I really have enjoyed reading your articles and look forward to reading your book,” Inside: Life Behind Bars in America.” I thank you immensely for your time and I hope to hear from you soon.
    -Angelica

  9. Sarah Dooley says:

    Mr. Santos
    I was very interested in your article entitled, “They’re Prison Guards, Not Correctional Officers”. I’m a criminal justice student at Long Beach State and also minor in sociology. In one of my classes we talked extensively about the mentality of prison guards and why they often abuse the power they are given and why they don’t deviate from other officers behaviors.
    Do you think prison guards behave a certain way due to the prison environment? It seems to me from your article that many guards just want to do thier “house-keeping” jobs and nothing more. Is this the result of the system of prisons or maybe the dispositions of the guards themselves? Do you think new laws or incentives to the guards would change thier attitudes and behaviors to actually help “correct” prisoners or are the behaviors set?
    Thanks for your response and I look forward to reading your book, “Inside: Life Behind Bars in America”.
    -Sarah Dooley

  10. Ryan Thomas says:

    Mr. Santos,
    I know there have been a lot of questions asked about this article already, I just wanted to add a few things if possible..
    Do you think that the institutionalized lifestyle of a prisoner is in itself a way of correcting some of the offenders that end up in prison?
    Since you say that you have yet to run across a “correctional officer” what do you attribute your changing your ways to?
    This blog has some great articles on many interesting topics that a prisoner goes through; I just wanted to thank you for taking your time and responding to everything that people write.
    Sincerely,
    Ryan Thomas
    CSULB Criminal Justice Major

  11. Carole Santos says:

    Hi Nick,
    Michael responded to your questions here:
    http://prisonnewsblog.com/2009/03/prison-culture-doesnt-want-prisoners-writing-about-prison/
    Best wishes,
    Carole Santos

  12. Katie says:

    Mr. Santos,

    Reading your article, “They’re Prison Guards, Not Correctional Officers” got me thinking. You stated that the guards perfom tasks such as searching for contraband, questioning and investigating prisoners or even searching prisoner’s mail, and that this is part of what makes them prison guards, as an outsider I would think that duties like these are necessary in order to avoid conflict within the jail. If it is tasks like these that are done to promote order that make the guards, prison guards and not correctional officers what kind of duty and policy changes would you enact in order to consider them correctional officers. Also, if the policy changes that you would make are more lenient, how do you think prisoner’s behavior would change? Would their behavior change for the postive or negative?

    Thank you!
    Katie A.
    CSULB Crim Major

  13. Noel says:

    Mr. Santos,
    In your opinion, what do you believe correctional officers should do differently to actually try and “correct” inmates? What do you feel they should STOP doing? How much of a difference do you think correctional officers could actually make for inmates?

    Thank you!
    Noel

  14. Dora says:

    Mr. Santos,
    I understand your argument and agree with you based not only on statistics but on your very own examples and first hand experience. I am a strong believer in the Rehabilitation Model of “corrections” and am not only disappointed but also frustrated at hearing the way in which our correctional system has let down our community of offenders. My question to you Mr. Santos is, with the lack of “correctional officers”, how is it that you yourself have been corrected and rehabilitated? I am no expert, but after reading your book and your blogs, it is my very own personal opinion that you have been rehabilitated. What is it that caused this change in you that caused you to persue an education, publish books and reach out to the very community that will perhaps some day upon release reject you?

  15. Michael Browning says:

    Mr. Santos:

    In your article, “They’re Prison Guards, Not Correctional Officers,” you take the stance that prison guards do little to attempt any type of corrective behavior upon the offender. While I agree with your position, I believe the dangerous institutions requires prison guards to behave in the manner in which you describe. Any type of correctional behavior couldn’t be applied if the facility itself is not secure.

    Can correctional treatment be applied in a sub-culture like prison where violence is prone to happen on a day to day basis? It just seems hard for me to comprehend trying to be a correctional officer in a violent institution where the constant threat of violence preempts any type of positive corrective behavior. It would make more sense to act like a prison guard to protect yourself and the facility from the violent surroundings. Therefore, do you believe it is possible for a prison guard to make the leap to a correctional officer when the security of the institution remains the top priority?

    M. Browning
    CSULB STUDENT – CRIM MAJOR

    p.s. I’d like to thank you for taking the time to field all of these questions from students like me. Its hard to get an idea of the prison sub-culture from a textbook, but your book opened my eyes to things I never would have thought occurred in prison. Thanks again!

  16. Lisette Temblador says:

    March 12, 2009

    Mr. Santos,

    In your article entitled “They’re Prison Guards Not Correctional Officers” you indicate that prison guards are not correctional officers, due to the fact that prison guards merely secure the prison rather than “correct” the offender to law-abiding citizens.

    My question to you is that do you believe that prison guards are actually correcting the prisoners through disciplinary actions, by that I mean removing every means of freedom.
    Also, I understand incentives are created to encourage prisoners to actually want to become better people but if incentives only promote early release for the prisoners then why institute incentives? The real purpose then would be to leave early and not reflect on their real purpose why they got incarcerated. Please let me know how you view that.

    I really appreciate your work and your contributions to society. I am currently reading your book and you have me with eyes wide open in shock. It is incredible to read the things you have experienced and the people you have run into.

    Thank you,
    L.Temblador
    CRJU major-CSULB

    P.S- You have a wonderful wife; she truly loves you and cares about you.

    • Michael Santos says:

      I felt so incredibly grateful to have received Lisette Temblador’s comment. I respond to her questions below, but I wanted to begin by thanking Lisette for the generous observation she made about Carole. I feel so privileged to be married to her, as she is an extraordinarily beautiful and talented woman. I feel proud when others notice how truly special my wife is, and I thank Lisette for shining this light on my treasure. Without her, I’d be much more of a prisoner, and much less of a man.

      Now, with regard to Lisette’s question, I do not believe that prison guards have much of an interest in correcting prisoners. Their job requires them to preserve security, and I think they do an admirable job at preserving security. They are not nearly as effective at inspiring prisoners to commit to adjustment patterns that will help them succeed.

      As the Pew Report shows our country confines 1 in 31 Americans. The numbers are worse for blacks and Hispanic people. The costs of this massive incarceration policy result in lower expenditures on useful social programs like health care and education. We need prison reforms that will result in fewer prisoners reverting to behavior that brings them back to prison after release.

      Incentives can encourage more prisoners to pursue productive prison adjustments. Those encouragements can result in more prisoners concluding their terms with values and skills that enhance their chances for success upon release. We can hope prison reforms result in lower prison population levels, and more effective corrections.

  17. Leslie F. says:

    Hello, I am needing some advice and hope that you could help me. My husband is in federal prison in texas. One night, while out with some co-workers, a guard came up to me and asked me to dance. I declined his many advances and he started to ask me about my husband. I did not recognize him at first. Needless to say, my husband and I reported the incident to the administration, and now my husband is in the hole and has been for two months and counting. They say he is in the hole for an SIS investigation. I feel horrible that my husband is in the hole, I know I did nothing wrong, but I wish I never went out that night. Now my husband is going crazy in the hole and I do not know what to do to help get him out. Do you have any suggestions. Thanks for listening and your help.
    Leslie

  18. Alex O says:

    Michael, you are far far too generous with your portrayal of the prison guards. Fact of the matter is that prison guard work is where people end up if they get rejected everywhere else in the criminal justice professions. In some cases the more sadistic street cops get “advised” to get into corrections work when they have been in trouble for brutality but nobody has the heart to prosecute them and take away their pension benefits. It is also a career dumping ground for federal military personnel who for whatever reasons did not finish a full term of career service and want their military time to count toward a federal retirement package. Then there are the war veterans faced with the “oh crap I can’t get a job” syndrome, they want to be cops or intelligence agents and are then told that the state department and justice department recruit from among the ranks of prison guards because working in a prison can help maintain security clearances.

    There are some enticed by the pay, but the “career” is often just a holding pattern for federal law enforcement and state department contractors.

    The abuses and outright sadistic mental illness you see among them are culturally encouraged not just within the ranks of guards and other staff, but in society as a whole. As a long time Republican voter, I am ashamed to say that it often comes from those posing as “conservatives”, but let me clearly state, those are posers. Sick haters who think that conservatism is a justification for hating the poor. The real test is when they talk about wanting to cut welfare and food stamps, ask them if they would be willing to cut the fat government pension plans. That’s where you start sorting the fakes from the real conservatives.

    I have a criminal justice degree and sociology degree and when I started applying at various law enforcement agencies I ended up being shown the door mainly because I had a case in the 1980s where I was found not guilty, but these people have a mentality that once you are targeted by the system, then you deserve to be pursued forever. I was told at one point that I could probably be approved to work at a prison. I checked it out and figured out pretty quick that the whole system of it is evil. Those people have zero, zip, nada moral integrity or credibility. I’ll take that back, maybe (and it’s a long shot) 10% do. It’s that bad.

    Years later I ended up being set up and burned by some assholes from the justice department posing as people from the state department asking for some illegal “favors” which I was known to do for some people some of the time. It was bad enough getting busted, but the “prison guard community” was constantly trying to burn me for more time, constantly. I saw them do it to other people to the point that I have to wonder if around half are simply demon possessed freaks looking to collect souls.

    All that said, it is not exactly their role in the world to rehabilitate you, but 20+ years on a dope case is injustice. They probably figure they are doing you a favor by not murdering you for publishing this blog. Prisons themselves and higher administration do, however, have a responsibility to society to release people who have been made capable and likely of becoming productive citizens again. For those of us in society, with or without a “past” there is more value in ex-prisoners entering the workforce or productive business community than simply being more likely to get desperate, commit crimes to survive, and then get locked up again at taxpayer expense.

    Much of that is not so much the responsibility of the guards who lock and unlock doors, but the prison counselors, probation people and sentencing judges. You only need to look carefully at the resource allocation to see where their real priorities are at. Thousands spent on hardware and manpower for surveillance, very little on job creation or even credit lines to start businesses. Even the federal bonding program for employers who hire ex-cons has been cut back drastically. Of the jobs that they do put ex-offenders in, most are not a sustainable living wage so it puts you back to the “be a criminal again or go broke” mode.

  19. [...] O posted a wonderful comment on an article I wrote that I titled They’re Prison Guards, Not Correctional [...]

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